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Notice of Limitation of Services Provided. Before receiving the services of a self-help program, self-help personnel shall throughly explain the “ Notice of Limitation of ServicesProvided” disclaimer below. Each self-represented litigant, after receiving an explanation of the disclaimer, shall sign an acknowledgment that the disclaimer has been explained to the self-represented litigant and that the self-represented litigant understands the limitations of the services provided. The self-help personnel shall sign the acknowledgment certifying compliance  with this requirement. The original shall be files by the self-help personnel in the court file and a copy shall be provided to the self-represented litigant.

Rule 12.750. Family Self-Help Programs (a) Establishment of Programs. A Chief judge, by local rule, may establish a self-help program to facilitate access to family courts . The purpose of a self-help program is to assist self represented litigants, within the bounds of this rule, to achieve fair and efficient resolution of their family law case. The purpose of the self-help program is not to provide legal advice to self represented litigants.  (1) “Family law case” means any case in the circuit that is assigned to the family law division. (2) “Self-represented litigants” means any individual who seeks information to file, pursue, or respond to a family law case without the assistance of a lawyer authorized to practice before the court. (3) “Self-help personnel” means lawyer and non lawyer personnel in a self-help program. (4) “Self-help program” means a program established and operating under the authority of this rule. (5) “Approved form” means (A) Supreme Court approved forms or (B) forms that have been approved in writing by the chief judge of the circuit and that are not inconsistent with the Supreme Court approved forms, copies which are to be sent to the Chief Justice, the chair of the Family Law Rules Committee of The Florida Bar, the chair of the Family Law Section of the Florida Bar, ans the chair of the Family Law Steering Committee. Forms approved by the chief judge may be used unless specifically rejected by the Supreme Court.  (c) Services provided. Self-help personnel may: (1) encourage self-represented litigants to obtain legal advise; (2) provide information about available pro bono legal services , low cost legal service, legal aid programs, and lawyer referral services; (3) provide information about available approved forms, without providing advice or recommendation as to any specific course of action; (4) provide approved forms and approved instructions on how to complete the forms; (5) engage in limited oral communications to assist a person in completion of blanks in approved forms; (6) record information provided by a self-represented litigants on approved forms; (7) provide, either orally or in writing, definitions of legal terminology from wifely accepted legal dictionaries or other dictionaries without advising whether or not a particular definition is applicable to the self-represented litigant’s situation; (8) provide, either orally or in writing, citations of statutes and rules, without advising whether or not a particular statute or rule is applicable to the self-represented litigant’s situation; (9) provide docketed case information; (10) provide general information about court process, practice and procedure; (11) provide information about mediation, required parenting courses and courses of children of divorcing parents; (12) provide, either orally or in writing, information from local rules or administrative orders; (13) provide general information about local court operations; (14) provide information about community services; and (15)facilitate the settings of hearings. (d) Limitations on Services. Self-help personnel shall not: (1) provide legal advice or recommend a specific course of action for a self-represented litigant; (2) provide interpretation of legal terminology, statutes, rules, orders, cases, or the constitution; (3)provide information that must be kept confidential by statute, rule, or case law; (4) Deny a litigant’s access to the court; (5) encourage or discourage litigation; (6) record information on forms for a self represented litigant, except by otherwise provided by this rule; (7) engage in oral communication other than those reasonably necessary to elicit factual information to complete the blanks on forms except as otherwise authorized by this rule; (8) perform legal research for litigants; (9) represent litigants in court ; and (10) lead litigants to believe that they are representing then as lawyers in any capacity or induce the public to rely on them for legal service. (e) Unauthorized Practice of Law. The services listed in subdivision (c), when performed non lawyer personnel in a self-help program, shall not be the authorize practice of law. (f) No Confidentiality. Notwithstanding ethics rules that govern attorneys, certified legal interns, and other persons working under the supervision of an attorney, information given by a self represented litigant to self-help personnel is not confidential or privileged. (g) No Conflict. Notwithstanding ethics rules that govern attorneys, certified legal interns and other persons working under the supervision of an attorney, there is no conflict of interest in providing services to both parties. (h) Notice of Limitation of Services Provided. Before receiving the services of a self-help program, self-help personnel shall throughly explain the “ Notice of Limitation of Services Provided” disclaimer below. Each self-represented litigant, after receiving an explanation of the disclaimer, shall sign an acknowledgment that the disclaimer has been explained to the self represented litigant and that the self-represented litigant understands the limitations of the services provided. The self-help personnel shall sign the acknowledgment certifying compliance with this requirement. The original shall be files by the self-help personnel in the court file and a copy shall be provided to the self-represented litigant.

Rule 12.750. Family Self-Help Programs (a) Establishment of Programs. A Chief judge, by local rule, may establish a self-help program to facilitate access to family courts . The purpose of a self-help program is to assist self represented litigants, within the bounds of this rule, to achieve fair and efficient resolution of their family law case. The purpose of the self-help program is not to provide legal advice to self represented litigants. This rule applies only to programs established and operating under the auspices of the court pursuant to this rule. (b) Definitions (1) “Family law case” means any case in the circuit that is assigned to the family law division. (2) “Self-represented litigants” means any individual who seeks information to file, pursue, or respond to a family law case without the assistance of a lawyer authorized to practice before the court. (3) “Self-help personnel” means lawyer and non lawyer personnel in a self-help program. (4) “Self-help program” means a program established and operating under the authority of this rule. (5) “Approved form” means (A) Supreme Court approved forms or (B) forms that have been approved in writing by the chief judge of the circuit and that are not inconsistent with the Supreme Court approved forms, copies which are to be sent to the Chief Justice, the chair of the Family Law Rules Committee of The Florida Bar, the chair of the Family Law Section of the Florida Bar, and the chair of the Family Law Steering Committee. Forms approved by the chief judge may be used unless specifically rejected by the Supreme Court.  (c) Services provided. Self-help personnel may: (1) encourage self-represented litigants to obtain legal advise; (2) provide information about available pro bono legal services , low cost legal service, legal aid programs, and lawyer referral services; (3) provide information about available approved forms, without providing advice or recommendation as to any specific course of action; (4) provide approved forms and approved instructions on how to complete the forms; (5) engage in limited oral communications to assist a person in completion of blanks in approved forms; (6) record information provided by a self-represented litigants on approved forms; (7) provide, either orally or in writing, definitions of legal terminology from wifely accepted legal dictionaries or other dictionaries without advising whether or not a particular definition is applicable to the self-represented litigant’s situation; (8) provide, either orally or in writing, citations of statutes and rules, without advising whether or not a particular statute or rule is applicable to the self-represented litigant’s situation; (9) provide docketed case information; (10) provide general information about court process, practice and procedure; (11) provide information about mediation, required parenting courses and courses of children of divorcing parents; (12) provide, either orally or in writing, information from local rules or administrative orders; (13) provide general information about local court operations; (14) provide information about community services; and (15)facilitate the settings of hearings. (d) Limitations on Services. Self-help personnel shall not: (1) provide legal advice or recommend a specific course of action for a self-represented litigant; (2) provide interpretation of legal terminology, statutes, rules, orders, cases, or the constitution; (3)provide information that must be kept confidential by statute, rule, or case law; (4) Deny a litigant’s access to the court; (5) encourage or discourage litigation; (6) record information on forms for a self represented litigant, except by otherwise provided by this rule; (7) engage in oral communication other than those reasonably necessary to elicit factual information to complete the blanks on forms except as otherwise authorized by this rule; (8) perform legal research for litigants; (9) represent litigants in court ; and (10) lead litigants to believe that they are representing then as lawyers in any capacity or induce the public to rely on them for legal service. (e) Unauthorized Practice of Law. The services listed in subdivision (c), when performed nonlawyer personnel in a self-help program, shall not be the authorize practice of law. (f) No Confidentiality. Notwithstanding ethics rules that govern attorneys, certified legal interns, and other persons working under the supervision of an attorney, information given by a self represented litigant to self-help personnel is not confidential or privileged. (g) No Conflict. Notwithstanding ethics rules that govern attorneys, certified legal interns and other persons working under the supervision of an attorney, there is no conflict of interest in providing services to both parties. (h) Notice of Limitation of Services Provided. Before receiving the services of a self-help program, self-help personnel shall throughly explain the “ Notice of Limitation of Services Provided” disclaimer below. Each self-represented litigant, after receiving an explanation of the disclaimer, shall sign an acknowledgment that the disclaimer has been explained to the self represented litigant and that the self-represented litigant understands the limitations of the services provided. The self-help personnel shall sign the acknowledgment certifying compliance with this requirement. The original shall be files by the self-help personnel in the court file and a copy shall be provided to the self-represented litigant. see form below 

https://www.jud11.flcourts.org/docs/selfhelp_Rule.pdf#link